On the 26th of October , I arranged the funeral for my good friend of 33 years Leonard P, With the guidance and professional services of the Sydney Funeral Co one of the few Independents in the funeral industry, I was able to manage easily without interference the funeral that Leonard had asked for. Scott Duncombe and his valuable team seamlessly managed and controlled the service effortlessly. The services provided were above reproach and I would recommend them without hesitation.
Scott was very helpful and accommodating in arranging my dad's funeral. He allowed for last minute changes to the day and also coordinated well with my brother and I to finalize everything. He guided us through the whole process and was upfront with costs as well. Would highly recommend his services.
We would like to extend our heartfelt thanks to Sydney Funerals, especially Ben Gibson. Ben assisted us in the process for the recent cremation of my father. Ben was professional, kind and respectful and was always in contact. Ben you are wonderful and we can’t thank you and Sydney Funerals enough.
Recently dealt with Sydney Funerals for my dads funeral, and in such a dark time they have managed to make everything so much easier for me and my family. I personally dealt with Ben Gibson, and everything about his service was exactly what anyone would want during such events. I can't thank them enough, as the time for me personally was extremely difficult, and Ben definitely lightened the load. Upfront with everything, nothing hidden. It was very refreshing compared to other companies I attempted to deal with.
Ben was so kind and generous with his time and expertise. He remained in contact at all times and answered all questions promptly. I would not hesitate to recommend Ben and Sydney Funerals.
Scott and his wonderful team recently managed the service of a departed loved one. During this difficult time, I can only recommend +++ Scott and the Sydney Funerals team for the wonderful service they provided. Scott was kind, courteous, friendly, honest, caring and the service they organised including flowers, minister, and site were perfect for the occasion. Nothing was too much to ask, Scott was always available, provided expert guidance, advice and was able to arrange some special requests without any trouble at all, the team ensured the whole process ran smoothly, with grace, dignity and respect. All staff members were sincere, friendly and accommodating. We always felt comfortable with Scott and his team throughout the process. On behalf of my family THANK YOU sincerely to Scott and his team in managing the service and I would encourage anyone who is looking to engage a funeral director, during what is a very difficult time, to contact Scott and his team as we could ask for nothing more than the perfect service Scott and Sydney Funerals provided.
Scott and his team were absolutely fantastic, professional and truly helped my family in a time of need. I could not recommend Scott and the Sydney funerals team any higher for the celebration of life of your lost love ones. My sincere thanks.
Scott helped me to navigate all the plans for the funeral. I had no idea of what was right or wrong and Scott guided me every step of the way.
Everybody commented on how beautiful the service was and even the live stream back to our family in UK was of high quality. He took my boy into his care and offered nothing but compassion ams support for me and my daughter, he did an amazing job as the celebrant at the service and worked with me around the coroners schedule.
At this very stressful time, the addition of financial stress was incredibly upsetting - I had started to look at White Lady Funerals and a couple of others, they all show a fairly low starting package but you soon feel like you are being “sold” to and taken advantage of in your grief. A fairly simple coffin on one of their sites was $3500. Scott not only was incredibly kind but where services are inevitably never ‘cheap’ he saved me more than $4K overall on what I would have been charged elsewhere with the same coffin at under $1000 and was more than happy to support alternatives to save on the costs.
I can not say how much myself and all of the people who attended my mother’s service recently have commented on what a wonderful service it was. You were so considerate and caring and thought of everything, went above what normally would be expected. I could not have wished for a better send off for my mother. Just thank you thank you for everything you did.
In our time of despair. We want to take this opportunity to personally thank Scott and his team for their care and compassion shown our Mum. Your caring professional manner and heartfelt guidance when our emotions were so high has been greatly appreciated. I hope we do not need your services again too soon, but if we do we will definitely call upon yourself. Mum never got to meet you, but if she had I am sure she would have liked you.
How does one recommend a funeral company‽ Sydney Funerals were excellent. Because of the imminent lockdown at the time of my mothers death we had a very tight timeframe to organise and hold her funeral.Ben and Scott really provided excellent service. Sensitive, & practical. Scott was fantastic on the day. Definitely would use them again. But I’m next in line. So hopefully not anytime soon.
Ben and Scott from Sydney Funerals made the process easy from helping to book the church service, organising the beautiful flowers and all the small details that made a send off for our dad a lovely day. They were very reasonably priced. I highly recommend the service.
Stylish, superior and exclusive would be how we would describe the send off for our mum that Scott arranged. From the first contact with him, he was kind and dignified, and explained the very reasonable costs very clearly to us. He did not try to upsell and worked with us to find exactly the right touches for our mum. His flowers, booklet, hearse and technology were 1st class. And he literally was available for us 24/7. His team were so lovely on the day. Could not recommend this company more highly.
We cannot recommend Sydney Funerals enough. From the moment we made contact, Ben was extremely helpful compassionate and professional. The whole process was seamless and dealt with in the utmost of respect. We cannot thank Ben and the team enough for everything they have done in making such a difficult time that little bit easier.
We would recommend Ben from the Sydney Funeral Co. to anyone requiring respectful, compassionate funeral direction following a bereavement. You explained everything without being patronising, made valid and wise suggestions, encouraged us and stopped the whole thing from being overwhelming. Everything was taken care of, you stayed in constant contact, and we always felt supported. Everything was done properly, professionally and in accordance with our wishes. In short, you turned what would have been one of the worst days of our lives into something that, in time, will be one of our fondest memories. We thank you.
Kate Campion and Ewen Campion-Clarke
Thank you Scott for overseeing and organising my mother’s service. At a very stressful time you provided a calm, clear pathway to navigate a very unfamiliar journey. Your behind-the-scenes actions and availability to deal with multiple demands were greatly reassuring. You seemed to ‘get' what we were aiming for and were able to enhance our wishes. So, many thanks from our family.
Thank you so much for everything you have done for us, you just made everything so easy right from the word go. The fact that you were so available to us every step of the way, we knew we were in good hands and I couldn’t have imagined it going any better than it did.
I can't recommend Scott and his team at Sydney Funeral Co highly enough for their professional, compassionate and friendly approach during the whole process of seeing off my dad. Scott's personal service was very reassuring during a difficult and unknown process. There was no hard sell, rates were very reasonable and everything was seamless.
Scott is a compassionate and professional Funeral Director who naturally embodies the care you'd expect of a person who knew your loved one, and the calm that you hoped you'd feel on the day you had to say goodbye to them. Scott's gentleness and understanding in carrying out the days services, together with his options for coffins (my favourite being the beautiful basket coffin) to the shiny Hearse 'Harry' - he has thought of everything. He is respectful and kind, and the perfect Funeral Director to carry out a funeral that is beautiful, warm and meaningful.
We continue to recommend Scott having first hired his services for our dear friend Dassan's Funeral, and to this day we know Dassan would have loved his celebration of life. Scott assisted us with a passport style Order of Service, in honour of our friends love for travel. He then turned this into an amazing photo presentation; we couldn't help but smile. And when the Hearse 'Harry' pulled away for our last goodbye, the South African Soccer World Cup anthem rang out for the whole neighbourhood to hear. We all needed that giggle at that very moment, and Scott had preempted this before we even knew we'd need it. I can't thank him enough for his time in planning and empathy towards all of my family and friends for what was solemn yet dignified goodbye for a very dear friend.
Sydney Funeral Co. and Scott were recommended to us by a friend after the sudden death of my father. We had spoken to several funeral directors prior to ringing Scott, but after only a few minutes we knew we wanted to work with him.
Once I had mentioned what had happened, he immediately offered me his condolences, this was something no other funeral director had said to me. This was very much his approach, he put us and my father’s wishes first.
He suggested things we would have never thought of, like Gledswood Homestead Winery for the funeral and the wake. This meant that we could stay in one location and relax, rather than ferry family members around and have multiple people at my mother’s place.
Every time he answered the phone, he used my first name. He answered my multiple silly questions and was very honest about how much things would cost and how to spend our money wisely. He replied quickly in text if I texted him and he came to the house to discuss plans. He didn’t rush my family through their grieving process even after hours of stories. I didn’t realise how much he had been listening until I attended the service. He took the time to understand who my father was and put in little things we didn’t know about to make us smile, things that my dad would have loved.
On the day, his staff were gentle and unobtrusive. They had so much to do with COVID restrictions, but they even did this kindly.
Scott and his team were wonderful. They made a truly horrific time a lot easier through their compassion and dedication.
Thank you Sarah
My father-in-law passed away on Anzac Day and from the time I contacted Scott, to the time we said our final goodbyes at the funeral, he was able to gently take control and guide us through the process with care and compassion. It’s at times like this that families need gentleness and understanding, and Scott and his team certainly gave us that. Thank you very much Scott for helping us through this difficult time, made even more challenging with the Corona restrictions.
Hi Scott, I know life will be hectic at the moment given all the things that are going on in our world and negotiating around those constraints. I wanted to thank you again for everything – our friends and family have been constantly telling us what a wonderful occasion it was and how well you and your team conducted the day.
Scott was recently assigned funeral director for my beautiful brothers funeral but he became so much more than that to each and every person who came together during this time.Warren was only 58. Words cannot do this man justice - he not only managed this process so professionally but he became our friend, a friend who helped and supported us.
Thank you - Kay
I found Scott helped our family wonderfully throughout this difficult time having meeting before was great as he chose to get to know my dad so he could portray him very well. Dads send off was exactly what he would have wanted thanks to you. It was beautiful he would have been sitting up somewhere proud as punch so thank you again from all of the family.
Thank you Melody.
On behalf of the family I would like to sincerely thank you for presiding over Dads Service on Wednesday, we have all commented that you made a huge difference and that the comments you made were both sensitive and certainly hit the mark. You achieved an understanding of Dad in a very short time and the sense of humour and honesty you demonstrated at our Sunday meeting was greatly appreciated. Thank you for making our tough week both memorable and worthy of Dad and everyone who attended.
Kindest Regards Brian and Graham Harcourt.
I write with heartfelt thanks regarding your work on Warren’s funeral. You were, quite simply, amazing. To me, Funeral Directors create a picture of four men in top hats, creaking doors and sobriety - you were, thankfully, far from that. We really didn’t want a traditional funeral, or funeral company, and you truly offered a delightful alternative. With deep gratitude and kind regards, Jez.